Fiber optics components, just like rebuilt car engines, English muffins, and hotel rooms, are manufactured in varying degrees of quality. Some companies will sell only the cheap stuff. Other companies will carry both the cheap stuff and the good stuff. Our philosophy is to only carry the best. We are serious about providing high-performance, top quality networking components. As a customer that has to depend on the installed equipment, you should be just as serious, and that's why we only offer the best. All of our connectors are triple-tested, and you will receive individual test results for each patch cable we ship. Our philosophy is to supply only the best, so that our customers know that they can always depend on us.

Doing business with fiber.com, you can expect that your order will be picked, packed, and shipped in a timely manner. Your order will come with a professional packing slip and your invoice will be clear and correct. In the unlikely even that there is an issue with your order, we will work to solve it quickly and equitably. We want you as a customer for life and will prove it with every order.

We know that you have your own way of doing business, and we want to try to accommodate that as much as possible at fiber.com. We accept orders by Internet (through our secure website or by email), fax, phone, or mail. We accept payment by credit card, company/personal check, money order, cashier's check, or on a net-terms account (with approval).

fiber.com is the place to come to learn about fiber optic components. If you can't find your answer in the literature here, try asking a question on our community bulletin board. Still not getting the information you need? Shoot us an email, and in the highly unlikely even that we don't know the answer to your question, we'll find someone who does.

Conflict minerals originating from the Democratic Republic of the Congo DRC are sometimes mined and sold under the control of armed groups to finance conflict characterized by extreme levels of violence. Some of these minerals can make their way into the supply chains of the products used around the world, including those in the electronics industry. Fiber.com's suppliers acquire and use conflict minerals from multiple sources worldwide. As part of our commitment to corporate responsibility and respecting human rights in our own operations and in our global supply chain, it is our goal to use tantalum, tin, tungsten and gold in our products that do not directly or indirectly finance or benefit armed groups in the DRC or adjoining countries while continuing to support responsible mineral sourcing in the region. Fiber.com expects our suppliers to have in place policies and due diligence measures that will enable us to reasonably assure that products and components supplied to us containing conflict minerals are DRC conflict free. We expect our suppliers to conduct their business in alignment with fiber.com’s supply chain responsibility expectations. In support of this policy, fiber.com will Exercise due diligence with relevant suppliers and encourage our suppliers to do likewise with their suppliers. Provide, and expect our suppliers to cooperate in providing, due diligence information to confirm the tantalum, tin, tungsten, and gold in our supply-chain are conflict free. Collaborate with our suppliers and others on industry-wide solutions to enable products that are DRC conflict free. Typically, NO TANTALUM, TIN, TUNGSTON, OR GOLD, are used in the manufacture of fiber optic assemblies. We have nevertheless adopted this policy to join the chain of responsible corporate stewards of global human rights.

fiber.com is a d/b/a of Berkeley Integration Group, Inc. (BIG), a Delaware corporation registered in California as a foreign (out of state) corporation. BIG is privately owned and was founded in 1989. Over the past fifteen years, BIG has launched initiatives in clustered computing, copper-based cable plants, and Internet ASPs, serving small business, Fortune 500 companies, and all three branches of the Federal government.

We are located at:

2232 Santa Clara Ave Suite A
Alameda, CA 94501
USA

tel 510.227.5583
fax 510.263.5973